The End of Messaging Systems with Dial A Human

The net’s best kept secret is not so secret anymore.

Too often when we try to contact companies to ask questions and communicate with another human on the other end of the line, we end up hitting the damned evil messaging system. You all know this system, “Please listen to the following options and select the best choice…” Afterwards you’re given a dizzying number of options and numbers to press which leaves us as consumers frustrated and defeated.

This whole process reminds me of a lose-lose choose your own adventure book. At least with a real book there is a chance to actually succeed, with the messaging system you have more of a chance of punching a hole in the wall out of frustration then you do of actually succeeding.

Businesses tend to forget that putting on a human face is what we as consumers want to connect with. Since they’ve forgotten, Dial A Human has come in and offered us a chance to actually reach a real, working, paid employee of the company of our choice, according to their list.

If you’re tired of machines, check out the site and get connected to someone who can answer your questions!

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Tags: Answering Machines Automation business Dial A Human

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Author: Luis Sandoval

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Luis Sandoval is a media professional based out of San Antonio, Texas. He writes on topics related to media and technology for a variety of sites around the web and publications. He currently represents Gray Web Technology + Design helping develop brands online through traditional marketing models and social engagement.