Archive for: free
One of the most common problems for customer support agents who take calls from customers with malfunctioning computers is not actually the technical problem, but the person who is complaining about it. The fact is that the person who rings customer support for advice will not be a technical expert and as such it will be difficult to guide them through the process of fixing the problem.
Team Viewer is a new piece of software that allows customer support to cut out the middle man completely. Basically, it allows customer support agents access to a customer’s computer to fix any problem. Not only this, but it’s incredibly easy to use. I tested it using my laptop and an older laptop that I have lying around for such tests like when I reviewed the first ever Warcraft game on WireNinja. I found it really easy to gain access with the installation only taking five minutes. Also, the customer’s computer (i.e. my old laptop) didn’t need to download any software; I just had to accept a small .exe file.
All you need is the users IP address and once you exchange an auto-generated password to allow access to the computer then you’ll have access to their machine via a window half the scale of theirs monitor. It looks just like it does on their end as you can see from the screenshot. Using this screen, you can easily fix a problem with little or no need to consult with the customer.
This program has other applications such as for office workers who need remote access to their computer. However, its main function is for customer support.
What’s more is it’s free and is available here.
Despite all the apps, iPhones, e-mail, IM etc… The best way to organise something is with a text. Why? Because not everyone is on call at the same time or checks their e-mails regularly. But they do have their mobile phone with them 95% of the time. So, a group message it is. Say you want to organise a get together with friends, or an office party simply send them all a quick text using Swaggle.
Swaggle is an online service that lets you send pre defined groups text messages. You can have as many groups as you like and sending them all texts is free. All you have to do is log into Swaggle.mobi and select which group you want to contact; family, gym, work, school, friends etc…
This is way handier than doing it on your mobile where it will cost you and take a long time to select the desired contacts in your phonebook; especially if there are over ten people working in your office!
Many of us have blogs, websites or at least a profile or two on a few social networking sites, right? And many of us are also on twitter. So instead of just posting a link saying “hey, follow me”, you could have a cool, professional looking twitter logo or cartoon for people to click on to go to your Twitter profile.
TwitterLogos.com is a collection of free twitter logos submitted by hundreds of graphic designers for our disposal. On the homepage you can see all the latest posts. Most of them are really good. You have the well-known chubby bird but I also found some new faces…or beaks such as a kind of pelican bird, a cheerleading bird and randomly enough, a can of twitter beer.
When you have found the series that you like, simply click on it and download the file. There will be instructions on how to use the Twitter badges in the .zip file.
These are easy to insert into blogging platforms such as WordPress or into text for a profile on Facebook, MySpace etc…
Ever fancied building a website but wouldn’t know the first thing about design or hosting. Now, there is a FREE website tool that will allow you to do it – BlueVoda. I downloaded BlueVoda expecting another knockoff that the minute you start it up it will be asking for your credit card number so you can upgrade or only giving you access to some of the features – I was wrong.
You get the whole shebang for free. The file itself is only 4Mb and you’ll have it installed and started up in under twenty minutes. Within an 20 minutes of using the software I had a homepage made up with a video player, banner, text and images all working well together.
It’s incredibly simple to use. All the tools are along the top and to the left. If you want to say… insert a flash application all you do is click on the button with the ‘flash’ icon, select where on the webpage you want it to be, adjust the size and then just click to position it there. What’s more, everything is interchangeable. When building a small website to try out the software, I felt more like I was playing with Lego blocks because you can just drag and drop things until you have it looking the way to want it to.
Other features include inserting in-line frames, galleries, lines, page breaks, Windows Media Players and literally hundreds of other features.
Then, all you do is copy and paste the HTML to your server, upload the files you used like images etc… and you’re up and running! There are tons of articles on the BlueVoda website to show you how to use the software and how to get your site on the internet.
For anyone looking to build a basic personal or business website this is the one for you. It’s simple to use, fast, effective and free. I can hardly think of a bad aspect (except maybe those annoying monthly e-mails you get from BlueVoda asking if everything is going okay or do you need hosting services). 8/10
Ever been dying to go to a concert, football match or F1 Grand Prix but the most plausible thing happened and you went to buy the tickets two seconds too late. Despair and anger (mostly towards yourself). The only chance you stand now is going on a mission to hunt down someone who has tickets (that may or may not be genuine) and pay two weeks wages for them.
Fear not – seathound.com has the answer. It’s a pretty basic idea and that’s why I love it. Ask any businessman/entrepreneur and they’ll tell you that tackling everyday, well-known problems is the way to make millions in this world.
Seat Hound will locate dozens of tickets for sale. Some are on eBay, others are on independent ticket sales sites – but who cares where you get them? The point is that you’re going!
I typed in ‘U2’ to check it out. I was greeted by dozens of search results from their upcoming gig in Croke Park here in Dublin to events as far away as October in Phoenix. The guys at Seat Hound have clearly done their work. Even small artists that you wouldn’t hear of everyday are listed. This is a great service that I fully intend to use – a lot!
It also saves you money as it displays the ticket prices right next to one another so you can get the best one. Seat Hound will also be so kind as to tell you where the ticket is in relation to the stage, pitch or track etc…. so you won’t need to bring the binoculars.
One bad thing that I will say about it however (and I really am nit picking here) is that it is US focused. While you can still find gigs all over the world – the homepage is dominated by the stripes and the stars. A UK or European version wouldn’t go amiss. 9/10
Have you ever wanted to watch a movie online but don’t want to have to download anything to view it? Well the answer is Watch-Movies-Online.tv. All movies on Watch Movies are full length and there is no downloading required.
The site lets you search for movies, browse them alphabetically or by genre such as action, fantasy, drama, sci-fi, horror, thriller, adventure, comedy, war and animation. You can also check out latest releases. Each movie is rated by site users so you can easily find out the movie quality before watching it.
Personal blogs are more than a bunch of words put together. A good personal blog reflects your identity, your personality and individualism and a factor of great importace here is the design. It is the first thing that the viewer notices, before making any presumptions about you or your personality. So a good design is necessary to leave a good and long lasting impression on the visitor.
To help you out with the design, we at Crenk have put together 17 new wordpress themes that we believe, will rock your personal blog. Read on.
Creative Art
Theme Info | Demo
Masinop
Theme Info | Demo
Nouice
Theme Info | Demo
Scruffy
Theme Info | Demo
Vigilance
Theme Info | Demo
Simply
Theme Info | Demo
WGrey
Theme Info | Demo
Simple Pro
Theme Info | Demo
Simple Changes
Theme Info | Demo
Reviews Theme
Theme Info | Demo
ProudBlack
Theme Info | Demo
Modicus Remix
Theme Info | Demo
Modern
Theme Info | Demo
LightWeight
Theme Info | Demo
IAMWW W2 DnD
Theme Info | Demo
Bright Spring
Theme Info | Demo
Elegance
Theme Info | Demo
So that ends the list. I hope you liked it, if that’s so, show me some love and Digg it 
(By) An avid freelance writer and technology enthusiast, Keshav Khera is young geek from India. Fanatic about the web, he also writes a blog and makes unsuccessful efforts to avoid twitter.
Ten years ago, who would have thought that most of our work would depend on the internet? The internet allows us to have easy access to our files, anywhere, anytime. We chat face to face with friends, meet clients virtually, process payments in a flash and much more. The internet is huge and you can’t get enough of it. It has no end.
While on the topic of the internet, you can call the current scenario, the Web 2.0 revolution, the next dot com boom. Web apps are torrenting the internet with their numbers and new ones pop-up everyday.
Today, I will talk about the latest additions to the pool, of course; the ones you probably don’t know about.
So, without further ado…
With TinyChat you can create your own chatroom and invite people through one simple link. Chat rooms are disposable and can be created within seconds.
With KeepHD, you can download the high defintion version of youtube videos and also fetch the FLVs and 3GPs for your mobiles.
With the help of Prezi you can create maps of texts, images, videos, PDFs, drawings and present in a nonlinear way. Move beyond the slide, it only takes 5 minutes to learn how to use Prezi.
With Wix, you can create stunning flash websites for free, all from your internet browser! It offers you a simple powerful online platform to make flash websites, MySpace layouts and more. No downloads or programming needed.
NiceTranslator is a fast, easy to use online translator designed with simplicity and functionality in mind. It is ajax powered, so you get the translations on the fly!
A to-do list with a twist. It streamlines tasks in an elegant calendar view
Pizap is a fun free photo editor that lets people easily create wacky images with their digital pictures. You get a very easy to use photo editor that lets you add photo effects, custom text or speech bubbles and much more.
Need to receive a message by email, but can’t (or don’t want to) give out your email address? whspr! gives you a URL to share instead.
WobZip is an online tool which lets you uncompress compressed files online. It supports many formats including the major ones as Zip, RAR, 7Z, Gzip, TAR, ISO etc…
Create an invitation in seconds, add entries from mobile, twitter, email, iCal, gCal or Outlooks. And of course, send them with ease from withing the app.
Fliggo is an out-of-the-box, all-in-one, solution for creating your own video website. It can be a video blog, a YouTube-like community or a private site for your company or family.
Yidio combines over 200 million videos and offers one of the largest video search engines on the Web.
SlideRocket is an online, flash based tool for creating slides and presentations. It brings together a complete package of online slide making with features such as an intuitive interface, themes, flickr integration and much more
Ziddu is a new free file hosting solution with features such as unlimited storage space, fast uploads and downloads, file management, a sharing community a referral program and the ability to earn money with your downloads.
Mufin is your music discovery engine, that will let you easily discover new music among millions of tracks. With the sound that you dig!
YoutubeReloaded creates an embeddable playlist of YouTube videos that can be added to any website. Simply choose a playlist type to create your free youtube playlist.
FriendPaste is a an online tool where you can paste code snippets of many different languages to share with friends. It sports and intuitive interface with support for syntax highlighting.
Survs is a collaborative tool that allows you to build, deploy and analyze online surveys. With a great user interface, Survs is currently in private beta, though a single request fetched us an invitation.
With SendPhotos Mobile, Web and PC you can upload photos, edit them, create photos albums and share them online with whoever you want. Also available for Android, iPhone and BlackBerry.
BackupURL creates instant cached copies of web pages. The content of a web page stays the same while you share the link provided. The cached page can also be used for referencing or even mirroring data. The cached page will always be online (html,css,images) no matter whether the original site is up or down.
Rapidstack is a realtime Rapidshare link searcher. It scans the links before they are displayed as results and only working links are displayed.
CC Betty organizes your message and its contents – photos, addresses, documents, links – and create a mailspace where everyone can track replies, view and add content. You just CC your messages to her!
Make your emails pop with signatures that reflect your personality and change with every email you send! Create signatures with your twitter status, flickr photos, blog entries, youtube stream and much more, all realtime.
Create your own RSS feed by combiningRSS feeds from your favorite websites, and use filters to choose what you want in it!
Twe2 is a service which sends you your twitter replies, direct messages and custom searches that you specify free to your mobile as SMS. Available in more than 230 countries.
Markkit is a web2.0 text highlighter. Drag’n’Drop the markkit yellow pen into your browser toolbar. Whenever you want to highlight text in a web page, click on the markkit bookmarklet.
So which ones are your favorites? Discuss in the comments, and dont forget to give it a digg 
(By) An avid freelance writer and technology enthusiast, Keshav Khera is young geek from India. Fanatic about the web, he also writes a blog and makes unsuccessful efforts to avoid twitter.
With the RIAA already suing teenagers for downloading pirated music, it’s time you move to the safer side and try another alternative. And yes, that ‘other’ alternative can be free and legal.
Tunerec is a web based service, that ‘records’ songs off internet radio streams and then tags them all for your convenience. Since it has to ‘record’ the streams first, it takes some time to save them in your database. But the patience is eventually rewarded. It has an iTunes like interface, where you can search for artists, songs and albums; Make playlists and also share them with friends.
Although I don’t understand why it has to ‘record’ songs for each user, and not just once for all its users, it probably doesn’t take much time as the number of songs i had last week jumped a whopping 100K this week, taking the total, as of now, to 1 Million.
It may not have all the songs you want, and likely demands patience even for those it has, the audio quality is commendable with very less buffering interuptions. As for the ‘legal’ thing you may be wondering about, the site mentions that it is completely legal and RWW also notes that Tunerec “ has worked out an agreement with the Swedish songwriters association STIM and the musicians (or at least the labels) get paid for every every song played on the service. ”
You can also invite your friends to the service and share your playlists with them.
Tunerec is currently in currently in closed beta but i was able to get into the service right away after i signed up. People living in Europe have a better option than Tunerec and that is Spotify. But sadly, Spotify is only available in Europe and will take some time untill it opens up to the U.S and rest of the world. Untill then, you have Tunerec. If you don’t like it, go buy your own CDs
(By) An avid freelance writer and technology enthusiast, Keshav Khera is young geek from India. Fanatic about the web, he also writes a blog and makes unsuccessful efforts to avoid twitter.
I am an avid user of Firefox’s add-on Fireshot, especially since most of my work is design related. In my search for a Skitch like counterpart for the PC, Fireshot was the answer.
Fireshot is simply an add-on, not an entire program, which makes it’s ease of use appreciated. Once added to the Firefox browser, a Fireshot symbol is placed next to your search bar. Unlike other screen capture software, Fireshot allows you a multitude of options the first two being whether to capture just the viewable portion or the entire page.
Once captured Fireshot offers a bevy of tools to make edits to the screenshot. This advantage sets it apart above and beyond the competition. The capture can be edited to include highlighting, circling, adding text to point out information, and other such annotations. Numerous file formats are available when saving the captures (PNG, GIF, JPEG, BMP)
This add-on is most useful for testers and designers, but even more useful for those writing instructional copy. Photo inserts can now be marked up and labeled to further increase the effectiveness of the material.
Fireshot can be downloaded here!
